Delegation is a word that can strike fear into the hearts of managers (especially Type-A “I can do it all” managers).
But here’s the problem.
Just because you can, doesn’t mean you should. And yes, you’ve probably heard that cliché phrase. But it’s true. If you’re not delegating, you’re hurting your business.
By not delegating, you’re wasting time on simple tasks instead of running your business. By not delegating, you’re wasting your team member’s potential to learn or master skills. By not delegating, you’re not leading to your full potential.
Yes, it’s scary to hand over the reins to someone else. But it can turn out great when you understand when and how to delegate effectively.
When Should I Delegate?
- The task does not need you. Take a page from Facebook’s team strategy: done is
better than perfect. If someone else can do it 80% as well, delegate. To find tasks, do a time audit for a week. You’ll see how you’re spending time (and which simple tasks are draining your time). Delegate anything that can be handled well by another team member. - The task does not need you in the future. Delegation is best viewed as a long-term strategy. Examine your time audit for often repeated tasks and identify ones you can train someone else to handle. Sure, the first time it’ll take longer training and delegating than doing it yourself. But in the long term it is more efficient to pass it on.
- The task is better accomplished by someone else. Some tasks are better suited for another team member. Maybe they offer more experience, insight, or skills. Or maybe they can provide a fresh perspective that you can’t. The more you understand your team, the more you’ll be able to identify which tasks they can handle better than you. It’s a bit humbling, but also liberating to realize not everything is best done by you.
Once you’ve decided to delegate a task, there are techniques to better delegation. Check out these tips to harness the power of delegation.
Before You Approach the Team Member
- Define the ideal scenario. What should the end result look like? What should the
team member gain from the delegation (are they learning/mastering a task or simply getting a task done to move the business forward)? How much involvement should you maintain? - Create a timeline. Know when the task absolutely must be completed, and set the deadline before it. You’ll want a little breathing room, just in case time is lost redirecting the team member or correcting mistakes.
- Select the best suited person. The person needs the motivation, resources, knowledge, and experience to complete the task. He/she should be set up well for success.
When You Approach the Team member
- Articulate what results and timeline you expect. It takes less time to be clear upfront than for the team member to attempt, realize they don’t understand, then come back and ask questions. Encourage him/her to ask any clarifying questions.
- If possible, tie the task to a company goal or value. It’ll make it easier for someone to push through mind numbing tasks if they know the why behind it.
While the Task Is Being Accomplished
- Provide checkpoints during bigger projects. Monitor the progress to ensure the
team member is on track. Check in at various points and provide opportunity for the team member to ask questions and receive guidance. - Avoid micromanaging. If you spend as much time checking in as you would’ve doing the task, you’re not saving time (and likely stressing out your team member). Give the team member the information and support, then step back and leave them be.
After the Task Is Done
- Don’t get frustrated if it took longer than you would’ve. Remember, delegation is a long-term strategy. Your team member developed new skills. You were able to spend time on other more pressing tasks. It’s still a win-win.
- Always give feedback. Don’t just take the finished project and move on to assigning the next one. Show you appreciate the team member’s work. Praise what they did well. If necessary, offer guidance on what they should’ve done different (which will save time if there’s a similar task in the future).
Delegation is a great resource for business managers. But delegation isn’t only an option in-house. You can delegate some tasks to a virtual assistant. Data entry tasks, for example, can be outsourced to free up your team members’ time. Consider using Alpine Small Business Solutions for your small business needs, from administrative tasks to assistance with short-term projects. Just send us an email or give us a call today!

Why is cohesion of core values so important? First imagine what happens when conflicting values are at play. Employees who value efficiency over relationship building won’t engage authentically when a boss encourages small talk among the team. A company that values timeliness will encounter conflict with an employee who sees deadlines as suggestions. Employees utilizing different values when handling
This is the writing the recipe stage, where you’re figuring out what you want the end result to look like. Explicitly stating the core values is the guiding direction to the authenticity and trust in a
This is the stirring, mixing, pouring, and heating of the brownie batter stage. Here are several steps you can take to reinforce values in your organization:
Focus on the process, not just the results. Bosses who narrowly focus on results don’t care how it gets done, just that it does get done. Employees internalize this mentality and will often lose sight of company values (learning and improving one’s work, positive collaboration with team members, etc.) while they work for the results. As much as possible, reinforce values in your employees’
tape from a police interrogation than a professional quality service, rethink a webinar. Proper equipment is the first step in making a solid webinar, and is a nonnegotiable one. If you’ve got a decent set-up, you may be equipped to host a webinar.
school, and it’s a bad idea now. Webinars work great for some, but it doesn’t mean you’ll benefit from hosting one. Be sure you’ve got a solid idea of what you’re trying to achieve and why a
awareness explosion that comes with hosting a successful webinar, then now’s not the time for you. A successful webinar can put a small business on the map. If you prefer your “little known” company status, shy away from webinars. If you’re ready for a large number of people discover how great your business is, a webinar might be right for you.
This is the one who the office would die without, who knows where everything is an how it all works.
Generally, an office will hire one or two general VAs to handle the
offer a breadth of service options. As the company grows, you can add on a technical VA to handle more specialized tasks.
ideas.
project, then create and assign tasks in a to-do list format. Tasks can be delegated to one or more team member and can include deadlines, descriptions, and files. Tasks can also repeat (for example, social media engagement twice a week for a certain client). Team members can also view only the tasks assigned to them. It’s a great way to keep track of the many tasks your team needs to complete. The free version allows unlimited projects and tasks for 15 team members. Need even more? Of course, they have an option for that.
stored in a cloud. You can grant access to members of your team for different documents, and they can make edits directly into the document (and these edits can be viewed by everyone). No more downloading, uploading, and trying to remember which version is the most recent. You can easily organize documents into folders, and the free version provides 15 GB of storage.
you’re available, get back five lists of times, and spend minutes trying to find the overlap.
This is the basic first step to making yourself a legitimate business. You need to know if you are going to be a sole-proprietor or an LLC, or something else. Most virtual assistants run an LLC. You need to make sure you have all your ducks in a row for your accounting and banking and have the general setup for legal requirements in your area. Go do the research. Develop your
You have to know what you are going to sell. What are you good at and what do you have to offer people. Once you know what your business is there for, you can learn more and expand your services. I cannot tell you how important it is that you keep learning and stay on top of new developments not only in your industry but with new technology and ways to work. If you keep your skills up to date then you’ll have a more varied ad valuable skill set and will be worth more money. Plus, there is always something to learn and keep learning within the virtual assistant world.
E-Signature
HelloSign
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assessing your
just means you have to put effort in to making sure the client is happy and loving what you do. This call is designed to be a one-on-one conversation between you as the VA and the primary decision maker. You want to make sure you are able to talk too and are comfortable and have established with the person who is cutting the checks.
You want work? Go to the places where works is listed. There are many places that allow people to publish jobs they need someone to help them with. It may not always been the ideal position, but it does get some income rolling through the door and helps you build a little bit of a reputation. The best part, when you land that first small project, you can build that relationship for when they need more work, they know they can contact you directly to see if you are
Look in to other VA groups or agencies. There are many
I know this sees a little cliché, but if people don’t know what you have to sell or market, how do you really expect them to buy it? If you have a specific clientele you are looking for, go talk to them. Send them some material about what you can offer. Being a