Category Archives: Virtual Assistant

The Best Practices to Ace Your Pinterest Marketing

In the world of social media marketing, Pinterest is an odd duck. Sure, it’s a social platform. Sure, it’s a marketing tool. But Pinterest works differently than the platforms we’ve come to know and love (or, at the very least, begrudgingly use because we know it’s important).

The algorithm is different. The way audiences use the tool is different. The approach you need to take as a marketer needs to be different. Follow these best practices for a stellar Pinterest marketing strategy.

Do Optimize Your Pins.

Strategic keyword integration helps optimize your pins. Scatter keywords throughout the image file names, pin descriptions, board names, and board descriptions.

Do Conduct Regular Analysis.

Pinterest offers a great amount of data within its site for free. Every month or so look over to see your numbers. Pinpoint top performing pins, underperforming pins, and site traffic. Use this to tweak your strategy for the next month.

Do Integrate With Your Other Social Tools.

Let your social tools play off each other. Help your current followers find your account more easily by cross linking them. Every so often, tweet about one of your Pinterest boards to direct traffic to your page. Leverage the audience of one platform to build the audience on another.

Do Showcase Your Products.

Skip the highly promotional “buy this item” pins. These won’t perform well since using sales-y words like buy and sale anger the algorithm.

Take an indirect approach instead. Show ways customers can use your products in their lives. If you sell organic cage free eggs, make a board of all types of recipes using eggs. If you operate a microbrewery, make a board of DIY projects that recycle beer bottles.

Provide knowledge and value like you do with other pins, just integrate your product subtly into the mix.

Don’t Forget to Engage.

Remember the “social” part of “social media!” Make sure you pin posts from other accounts rather than only uploading your own links. It gives your boards the crucial variety and helps you get on the radar of other pages. Who knows, they may return the favor and follow you back. 

Don’t Neglect It.

Pinterest requires you to “feed the beast.” The algorithm rewards consistency. It’s better to regularly pin rather than go on a one hour straight pinning spree. Aim for between 5-30 pins a day.

Don’t Use Hashtags.

These not only offer no search engine benefit, they can actually hurt your pin ranking. 

Don’t Neglect the Images.

Pinterest is a highly visual platform. Paying attention to your images helps make the difference between a viral pin and an ignore pin.

For an optimized pin, focus on

  • Making a tall image with a 2:3 or 4:5 ratio
  • Using red/orange colors over blue ones
  • Using medium light
  • Using more than one dominant color

Don’t Pin Just to Pin.

It’s great to pin often and curate large boards bursting with pins. But it’s only great if these pins are worth pinning by your target audience. It’s easy to pin everything in sight in hopes of building up a Pinterest presence. But this sacrifices quality for quantity, which is not what your business is about.

Pinterest is a valuable asset to your marketing strategy. Using these best practices can help make your Pinterest presence stellar and improve your company’s marketing. If you lack the time to implement these strategies, Alpine Small Business Solutions is here for you! We are happy to offer social media management services for Pinterest (or any other platform). Give us a call or sign up for a free consultation today.

Facebook Chatbots: What Are They and Why You Need Them

Customer service is a crucial component of your business. Quality customer service can generate new sales (after all, it’s cheaper to maintain current clients than to obtain new ones). Plus, an unhappy customer can take to Yelp and other online services to destroy your reputation among your target audience.

The customer service industry was recently revolutionized with the introduction of Chatbots. More specifically, the Facebook Chatbot.

What the Facebook Chatbot Is

The Facebook Chatbot allows you to essentially outsource your customer service interaction to a personalized-to-your-business technological tool. Your company can interact with numerous customers around the world without paying a cent of a customer service representative’s salary. Save big bucks. Make lots of happy customers. It’s a great set-up.

The Facebook Chatbot allows companies to create responses with video, audio, GIFs, files, and text. This variety allows for a high amount of personalization to your company’s brand. The bot can be built by you or by Facebook’s bot creating partners. The bots are designed to learn as they go. The more they are used, the smarter they become.

The Prevalence of Chatbots

In today’s digital world, more customers are turning online to seek help. We saw this rise with Twitter and Facebook. Customers didn’t want to be put on hold when they called the customer help line.

So, instead they turned to social media, where their requests were public and companies had an increased incentive to reply quickly and effectively. Companies who dropped the ball in customer service replies were ridiculed online. Companies who excelled were praised (and often gained new followers and customers).

Customers adapted to this quick reply system, turning less and less to calling in and instead typing in their requests. This set the stage for Chatbots to take off. Customers already turn to the web for assistance. What’s changed is the company’s ability to reply with intelligent, pre-crafted responses.

The Chatbot world is growing, with over 11,500 bots developed and many more in the works. More and more big-name companies are jumping on board and using Facebook Chatbots to revolutionize their customer service. It might be time for your company to get on board too!

Using the Facebook Chatbot for Your Business

The Facebook Chatbot is pretty versatile with the right programing. Take advantage of the many features they offer.

  • Let customers make a purchase. Customers can place orders within the bot itself, which is especially great for highly mobile target audiences. Pizza Hut, for example, allows customers to place orders through the bot (and reminds them of current promotions).
  • Let customers get updated information. Send out updates on your business or your industry. The Wall Street Journal, for example, gives users live stock quotes when they text a set code.
  • Connect customers to your products. Some industries, like tech industries, lend themselves well to this integration. HP allows people to print through messenger to an HP printer.
  • Help customers make appointments. If you provide a service, the bot can handle appointment times. Sephora noticed an 11% increase in bookings through the bot compared to their other booking methods.
  • Provide personalized content. The bot can help customers find relevant articles and information on your site. The Whole Foods bot helps customers find a great recipe by typing in words like “lunch” and “turkey dish”
  • Let customers keep a record of the information. The beauty of bot conversations is they are recorded. Some customers can benefit from keeping this information handy. No more frustrating calling a company for assistance, writing down the instructions, then losing the instructions a few days later. Now customers can just pull up the app to refresh their memory.
  • Conduct customer analysis. These bots provide a wealth of information and insight into your customers. Go over frequently asked questions. See what customers are struggling with. Find out what they are curious about. It’s like market analysis for much, much cheaper.

The Facebook bot will take time (and, in turn, money) to create and implement. But for many businesses, it can be a valuable investment. Maybe your customer service department is overflowing with the same types of questions. Maybe you want to offer more convenient ways to order products or make appointments. Maybe your target demographic is often online. These are a few reasons to jump on board the Facebook Bot train. If you want assistance with developing a solid Facebook bot marketing strategy, Alpine Small Business Solutions is here for you! Give us a call or shoot us an email today for more information.

4 Reasons Why Entrepreneurship Makes You Better at Life

Being an entrepreneur is awesome. You embrace your passions every day at work. You create your own schedule, working from home whenever you feel like it. You can avoid answering to a boss or getting caught in the corporate rat race.

That isn’t to say it’s always easy. But it’s always rewarding. What most people don’t realize about entrepreneurship, though, is it can affect your life outside of the office. How we work can change the mindset of how we live. Being an entrepreneur is great for many reasons, including the many ways it makes you better at life.

  1. You Become Better at Thinking Outside the Box

The business world often favors those who think outside the box. Good revolutionaries concoct new ways of approaching the same old problems and offer up new solutions.

A few decades ago, few people would have predicted that one of the top media companies in the US owns very little physical inventory or that one of the top taxi services owns no vehicles. But the founders of Netflix and Uber forever changed their industries with their creative thinking.

Entrepreneurs are continually challenged to think outside the box. The more you work as an entrepreneur, the more you develop the skills to think creatively. As you practice approaching problems from new perspectives at work, you get better at applying that mindset in other areas of your life. You can find new ways to solve conflict, structure your day, remodel your home, etc.

  1. You Get More Mentally Tough

No one said entrepreneurship is easy. The ups are great, but the downs can be soul crushing. Sometimes it feels like weeks since things went right. Overwhelming stress, exhausting burn out, and never ending projects can cause you to question why you are doing this in the first place.

And then something magical happens. You toughen up. You grit your teeth and power through, finding new ways to tackle problems (such as delegating your work to a virtual assistant to free up your time). You realize you can function on less sleep than you ever thought possible (not recommended of course, but it is empowering knowing you can).

The more mentally tough you get at work, the more mentally tough you get in all areas of your life. The skills you need to survive as an entrepreneur help you manage your time more efficiently, be a more patient family member, prioritize better, and many other important skills. Entrepreneurship is tough, and it makes you tough in the process.

  1. You Keep Yourself Young

But most entrepreneurs I see have grey hairs and stress wrinkles galore, you may think.

True. Entrepreneurs who overwork themselves and fail to regularly practice self-care end up prematurely aging. Just like people in other lines of work with those same poor habits prematurely age.

Entrepreneurs who prioritize their health can find that their line of work keeps them young. Their control over their schedule makes it easier to prioritize important health habits, such as working out, spending time outside, and maintaining a good sleep schedule.

Every day entrepreneurs work in their area of passion. Have you ever seen someone’s eyes light up as they talk about their passion? This excitement about how you spend your time keeps you youthful. It energizes you and helps fight off burnout.

Entrepreneurs are also always learning. Scientific studies remind us time and time again how important learning and using our brain is to maintaining our brain health, especially as we age. Learning new skills and methods of doing work helps entrepreneurs keep their brains young.

  1. You Are Encouraged to Dream Big

Entrepreneurship encourages dreaming big at work. Small thinking limits the growth of your business, so you are supposed to entertain grand visions of growth and success. Even if your company never reaches that 15th franchise, considering it as a possibility can help motivate you to work harder than you thought possible.

The more you dream big at work, the more you find yourself dreaming big at home. Each day at work you find yourself asking “why not” and quickly you ask that question in all areas of your life. Why can’t I run that marathon? Why can’t I build the family life I desire? Why can’t I travel the world? The mindset of an entrepreneur is an optimistic one, helping entrepreneurs dream bigger at home than they ever imagined.

Entrepreneurship can be a powerful force on your life, changing and affecting you in ways you never would have guessed. The longer you live the entrepreneur life, the longer you reap its rewards. If you are looking to discover ways to improve your entrepreneur life, and in turn improve your life all around, check out our many training programs.

6 Ways to Stop Wasting Your Summer Slump!

The summer slump is this bizarre time of the year for entrepreneurs. Out of nowhere, business becomes slow. Maybe it’s the sunshine beckoning people to spend less time in fluorescently lit office cubicles drumming up new business and more time on the water. Maybe it’s the association from childhood that summer equates vacation and not work. Maybe it’s just the nature of your business that proceedings slowdown in the summer.

Whatever the reason, you sit smack dab in the middle of the summer slump. When business is slow, you can sit back and catch your breath right?

Wrong!

Now is the time to attack strategic projects. Gain an edge on your competition and decrease your workload in future months when work picks back up. Think of this time as the calm before the storm. Do what you can to get your ship in shape and make your business better suited to weather the upcoming chaos. After all, a peaceful slump can only last so long. Before you know it, the madness will descend again. And you’ll be glad you tackled the following projects.

Update Your Brand’s Digital Presence

Your online presence is often the first impression for potential new customers. Your website, blog, and social media pages can always use some freshening up. Tighten up your website copy to make the text as engaging as possible. Add new testimonials. Upload more engaging product photos. Make sure all your hyperlinks work and each blog post is SEO optimized. These little tweaks help mold a solid impression in the mind of your target audience.

Tackle Your Unorganized Filing System

Organization is a business owner’s best friend. It’s all too easy to stockpile a mishmash of files and documents scattered all over your computer and desk. Find a system that works for you and, once and for all, implement it. The few hours or days it takes to really organize everything will save you so much time down the road.

As you organize, you can also use this time for simple in-house upkeep. Update all your contact information records, get your finances in order for tax season, and so on.

Cultivate Customer Loyalty

In today’s world of mass emails and impersonalized shipping, a little customer love goes a long way. Surprise your current customers to strengthen your relationship and build loyalty. Send a simple free gift, like a coffee gift card or a box of chocolates. Bonus points if you can tie it to your brand (like a bag of dog treats sent by a veterinarian’s office).

Another way to foster customer loyalty is with a customer survey. People love sharing their opinion and really love feeling like their opinion matters. Send a short (five minutes or less) survey to your clients. Show you value their voice (and gain valuable insight on your target audience along the way). 

Test Out New Tools

The advantage of new tools is they can save you time and revolutionize how you do business. The disadvantage of new tools is they often take time to research, test out, and make a decision to implement or not. When your business is busy, you struggle justifying the time it takes to try out different options.

A summer slump is the perfect time to explore tools, like free ones for building your virtual assistant team.

Find Areas to Work Smarter, Not Harder

Efficiency is the name of the game! Take a good hard look at how you manage your employees. Maybe you are not fully taking advantage of your virtual assistant. Maybe your employees could perform significantly better with some new training. Maybe you can shake up how you approach delegation. Pinpoint some areas to evaluate and see if you can implement a shift to work smarter and not harder.

Consider Expansion Options

During a lull is a great time to dream big. Can your company handle some more clients? Can you forge new partnerships? Can you bring on a new staff member, like a virtual assistant, to help you expand? Take some time to reflect on the status quo and where your company is headed. Steer your ship onto a new path of conquering new worlds. Set a new goal and create an action plan to achieve it.

The summer slump is a perfect opportunity for entrepreneur’s bold enough to take advantage of it. At Alpine Small Business Solution, we know the ins and outs of business management. Reach out for a free consultation to see if our strategy and implementation program is right for you!

6 Tools To Boost Your Business’s Efficiency

Entrepreneurs from all walks of life are all asking the same question, “How can we, the business (or as individuals), be more efficient at what we do?” With modern technology there is a wide variety of tools that has made previously tedious and daunting tasks a breeze! So many tools, in fact, that it’s easy to get overwhelmed figuring out which ones best suit your business. Unfortunately, not all tools are made equal so it’s important to evaluate the features of each. I have outlined a few of my personal favorites that have worked incredibly well for me and my business and I hope they do the same for you. The tools mentioned below range from free to costing a fair sum of money. As previously stated, not all tools are made equal and in the past, I have found myself getting “stuck” in that place of free, but sometimes it isn’t always the best.

1.Asana

I have tried many task/project manager tools and Asana is hands down THE BEST. They have a free basic plan that works well for small teams, but depending on the features you are after and the tasks you encounter daily, one of the upgraded plan options may work better for your team.

Asana is fast, intuitive, and easy to manipulate. Asana’s arrangement features, and user interface make it easy to navigate, prioritize, and organize. My favorite part is that it takes the form of a check list and you can mark tasks completed as you go. You can also schedule reoccurring tasks on any given interval whether that be every x amount of days, weekly, monthly, bi-monthly, etc.

Asana also makes it easy to communicate with your team on projects since there are notes and comment sections for each project.

2.WorkflowMax

How does having 626 hours of your time back sound? AMAZING? That’s what I thought. On average, that’s how much time WorkflowMax saves its clients — along with $22,000 per year. This tool is perfect for businesses and freelancers whose services are very much dependent on time. Without much effort at all, businesses can track time spent on various tasks and remain accountable for their work.

WorkflowMax allows users to create professional, instant quotes for potential clients, then invoice them later with equally professional-looking forms. Users can even build timelines for special projects and view productivity analytics within the program. You can even integrate add-ons such as Xero to completely customize it to your needs.

3.Slack

Ever come up with an idea, but everyone’s’ calendars are already packed for the day? Plus, haven’t we established how much we all hate meetings? Slack is an amazing tool to help you stay in touch with your team, it’s a simple app without a lot of pizazz, but packs a punch in the productivity timeline.

Another one of my favorite tools—Slack is the most popular and best tools for communicating with your team by giving your team members a workspace with organized and accessible conversations. Slack also includes a searchable archive of teams conversations so everyone has access to the answers they need.

3.Active Campaign

My new favorite tool is ActiveCampaign. It is a hidden gem in the marketing automation world! They’re one of the most affordable providers for small businesses and their software is exceptionally well-designed. What’s surprising is the fact very few people have heard of them! Unlike other marketing automation tools, I have used, I have yet to have an idea that ActiveCampaign won’t allow me to build. It may not be free, but the pricing is incredibly generous for the quality product you receive. Active Campaign for email marketing with its robust marketing automation and multi-dimensional segmentation, makes it super simple for building funnels—love, love, love it!

4.Leadpages

Running a special? Offering a new product or service? Whatever it may be, you can easily create targeted lead pages and track their results without redesigning your website. With over 160 plus free mobile-responsive templates, you can easily create multiple versions of pages to optimize your landing page success rate. Another great thing about Leadpages is that you can easily integrate it with over 40 tools and platforms!

 

5.Google Docs

If Google Docs isn’t already part of your everyday workflow then it definitely needs to be! It’s free, easy, allows for easy collaborations and file sharing and it has it’s own version of Word, Excel and Powerpoint all with cloud storage.

6.Groove

Groove is a great option to quickly and easily set up all the customer service options you’d want in one place. It focuses on helping small business grow and makes it easy for teams to work out of internally. If more extensive programs like Zendesk are too much for your business, this is a great option to keep your customer service simple and effective.

If you haven’t tried these already, I hope you give some of these a go and see what they can do for your business! Feel free to let me know what your favorite tools are!

Comfort Zone-Where Dreams Go To Die

We have seen the inspirational quotes encouraging us to get out and do something different—something we wouldn’t normally do. One of my favorites is, “Life Begins at the End of Your Comfort Zone,” by Neale Donald Walsch.

We know it’s important to push the boundaries of our comfort zone, and that when we do, it’s kind of a big deal. But what is the “comfort zone” exactly? Why is it that we tend to get comfortable with the familiar and our routines? What benefit do we obtain from breaking out of our comfort zone?

There’s actually a lot of science that explains why it’s so hard to break out of our comfort zone, and why it’s good for us when we do it. With a little understanding and a few adjustments, we can break away from our routines and do great things. Let’s get started!

Optimal Anxiety

The idea of the comfort zone dates back to 1908, with a classic psychology experiment by Robert M. Yerkes and John D. Dodson. They found that a state of relative comfort created a steady level of performance.

If you’re a go-getter like me, looking to make the magic happen, you are looking to maximize performance. We need a state of relative anxiety—a space where our stress levels are slightly higher than normal. This space is called “Optimal Anxiety,” and it’s just outside our comfort zone. Can you think of a time when you operated within “optimal anxiety?”

However, too much anxiety and our performance drops off sharply! Anyone who has ever pushed themselves to get to the next level, knows that when you really challenge yourself, you can turn out amazing results. More than a few studies support this idea. However, pushing too hard can actually cause a negative effect. Reinforcing our natural tendency to return to an anxiety neutral state, the “comfort zone.” This fine line between optimal anxiety and too much anxiety is why it’s so hard to kick our brains out of the comfort zone.

Breaking Free

So we learned that optimal anxiety is that place where your mental productivity and performance reach their peak. What’s the incentive to pushing ourselves to that next level? Here is what you get once you’re able to step outside of your comfort zone:

Productivity

Comfort kills productivity because without the sense of unease that comes with deadlines and expectations, we tend to do the minimum required to get by. We lose the drive and ambition to do more and learn new things. Pushing personal boundaries helps you hit your stride sooner, get more done, and find smarter ways to work.

Flexibility

You’ll have an easier time dealing with new and unexpected changes. By taking risks in a controlled fashion and challenging yourself to things you normally wouldn’t do, you experience uncertainty in a controlled, manageable environment. Choosing to live outside your comfort zone better prepares you for when life changes force you out of it.

Creativity

Seeking new experiences, learning new skills, and opening the door to new ideas inspire us and educate us in a way that nothing else can. Trying new things can make us reflect on our old ideas and where they clash with our new knowledge, and inspire us to learn more and challenge our biases, our tendency to only seek out information we already agree with. A positive, uncomfortable experience can help us brainstorm, see old problems in a new light, and tackle the challenges we face with new energy.

The benefits you get after stepping outside of your comfort zone have a domino effect throughout your personal and professional life. There’s an overall self-improvement you get through broadening your horizons: the skills you’re learning, the new foods you’re trying and the new avenues you’re exploring.

Once you begin stepping out of your comfort zone, it does get easier. You become accustomed to that state of optimal anxiety. It becomes normal to you, and you’re willing to push farther before your performance falls off. As you challenge yourself, your comfort zone adjusts so what was difficult, and anxiety-inducing becomes easier as you repeat it.

Contact Alpine Small Business Solutions to discuss what we can take off your plate to help you reach your level of optimal anxiety.

Small Steps, Big Changes -The “Magic” Formula to Success

There is no elevator to success; you have to take the stairs. I love that saying by Zig Ziglar. I get questions all the time about the “shortcuts” and “magic formula” or my “secret sauce” to success.

For example: “What is the quickest way to…” or “What is the one trick that will…”   Here is the thing…there is no shortcut, no secret to success. Sorry, they don’t exist…not for your business, not for your relationships, not for anything that is worthwhile.

If you want to succeed at something stop focusing on why everyone else appears to be succeeding except for you. Don’t assume everyone that is successful knows some “secret” that you don’t.

I know it’s easier to look at others and think those who achieve high levels of success are simply more intelligent, received a hand up, or are simply luckier than the people in the second group. I get it, it makes people feel better to rationalize another person’s success. But let’s be real here, it is hard work that got somebody in a position to be offered an opportunity. And even then, it is not the opportunity that makes a person, it is what you do with those opportunities that make or break you.

Are you ready to be accountable and take one step at a time? I don’t have a “one thing” answer for you but I do have the general formula.

The “Magic” Formula

  1. Decide

Decide what you want. Consider what you want to achieve. Set S.M.A.R.T goals that motivate you and write them down to make them feel tangible. By setting Specific, Measurable, Attainable, Relevant and Time-bound goals you can measure and take pride in the achievement of those goals. You will be able to see the forward progress in what might otherwise feel like a long pointless grind.

  1. Commit

Doing things carelessly is the mother of everything that can go wrong. When you want your project to succeed, you invest yourself in it fully. “The difference between ‘involvement’ and ‘commitment’ is like an eggs-and-ham breakfast: the chicken was ‘involved’ – the pig was ‘committed’.” You can’t afford to only be involved; being involved means you’re not committed enough, and if you’re not committed enough, that thing you’ve been working on, won’t see the light of day. Don’t chicken out.

  1. Consistent

Be determined and most important, consistent. Fully dedicate yourself to your goal. Consistency is about building small empowering habits and rituals that you partake in every single day that keep you focused on your highest priorities and goals. It essentially comes down to your ability to hold yourself accountable for the daily choices you make, with no excuses and no complaints. You and you alone are accountable for what you do and what you fail to do. All responsibility lies solely in your hands. Do the work not for an hour, a day, a week or a month…but every day, every step, until you reach your goal.

Taking everything, we have discussed into account, it’s clear that the key to success is deciding, committing, and consistency-in-action.

When you commit yourself to performing an activity or task at the same time every day without fail, you are at that moment building an empowering habit that will over time blossom and help you get the desired outcomes you are after.

There is no elevator to success. You must take the stairs, to gain the strength and momentum to take that giant leap. Need more help finding that perfect magic formula to help you in your business? Contact me today…

Mindset Impacts Everything

Mindset impacts everything. Our thoughts, energy and most of all, the actions we take.

More than 30 years ago, Carol Dweck and her colleagues became interested in people’s attitudes about failure. After studying the behavior of thousands of students, Dr. Dweck coined the terms “fixed mindset” and “growth mindset” to describe the underlying beliefs people have about learning and intelligence. What is a growth mindset vs a fixed mindset? Glad you asked!

  • Growth Mindset: Intelligence can be developed
  • Fixed Mindset: Intelligence is static; “fixed trait.”

 

Growth Mindset

  1. Embrace challenges
  2. Persist in the face of setbacks
  3. See effort as the path to mastery
  4. Learn from criticism
  5. Find lessons and inspiration in the success of others

Individuals who believe their talents can be developed (through hard work, good strategies, and input from others.) As a result, they achieve more success because they worry less about looking smart and they put more energy into learning.

Fixed Mindset

  1. Avoid challenges
  2. Give up easily
  3. See effort as fruitless
  4. Ignore useful negative feedback
  5. Feel threatened by the success of others

Those with a fixed mindset spend their time documenting their intelligence or talent instead of developing them. Excessive concern with looking smart keeps you from making bold, visionary moves. If you’re afraid of making mistakes, you’ll never learn on the job and your whole approach becomes defensive.

-H3-

Whether you’re aware of it or not, you keep a running account of what’s happening, what it means, and what you should so. Our minds are constantly monitoring and interpreting. That’s just how we stay on track. Mindset frames the running account of what is taking place. It guides the whole interpretation process.

The fixed mindset creates an internal dialogue that is focused on judging. And people react with feelings of anxiety, depression, or anger. Or superiority. “This means I’m a loser.” “This means I’m a better person than they are.” “This means I’m a bad wife.” “This means my partner is selfish.”

An internal monologue of a growth mindset person is not about judging themselves or others. They listen for learning and constructive action: “What can I learn from this?” “How can I improve?” “How can I help my partner do this better?”

Change Your Mindset

Changing from a fixed mindset to a growth mindset is not like surgery; you can’t remove a fixed mindset and replace it with a growth mindset. You must work on nurturing a positive, growth mindset. These are tips from Dr. Dweck, herself:

  1. Learn to hear your fixed mindset, “voice.”

As you face criticism, you might feel yourself getting angry at the person giving you feedback. The other person might be giving constructive feedback, but you hear “I’m really disappointed in you. I thought you were capable but now I see you’re not.”

  1. Recognize that you have a choice.

How you interpret challenges, setbacks, and criticism is your choice. You can choose to interpret them as signs to ramp up your strategies, stretch yourself and expand your abilities.

  1. Take the growth mindset action.

As you approach a challenge, choose to say: “I think I can learn to with time and effort.” “If I don’t try, I automatically fail.” “If I don’t take responsibility, I can’t fix it. Let me listen and learn what I can.”

Practice hearing both voices, and practice acting on a growth mindset. Nurturing a positive, growth mindset creates profound changes in your personal life and determines your ceiling of success. Your Mind is a garden, your thoughts are the seeds. You can grow flowers, or you can grow weeds.

Need help nurturing that mindset contact me today!

7 Reasons a Hike is Like Starting Your Own Business

I went on a little adventure with my daughter, her friend, my dog and my lover. This cool little adventure took us under roads, through the forest, over creeks, up a mountain, through the snow and into dark tunnels. During this adventure we encountered many obstacles like ice, boulders, fences and downed trees, etc…. This definitely made for some interesting moments that left us on our butts or trying to figure out a way around the hurdle. Each time we fell on the ice we picked ourselves back up, each time we hit a bump or barrier along our path, we figured out a safe way around and/or through. No matter what, we kept going because we knew whatever was around the next corner it was sure to be interesting and beautiful…and it was! It was a great day!

When I came home and reflected on my awesome day it reminded me that my nature infused adventures are similar to my business building experience. While the backdrop is very different the feelings, the emotions and mentality of it was similar.

7 reasons why a hike in nature is similar to starting your own business!

  1. Preparing:

Hiking is a lot like running a businessWhen starting any new adventure you always have some sort of destination in mind.   Preparation is a key component to your journey. For instance, when you go on a day hike you need to be sure to have all the necessities, like water, snacks, proper attire and a fairly clear idea what your route will look like and what your time frame will be.

Building your business is quite similar. You need to have an idea, a business plan, a blueprint and the right tools to help you get to your goal in the timeframe you desire. Evaluate your goals; understand what it takes to start a business not only from a financial stand point, but also from an emotional, mental and physical stand point as well. There is so much heart and soul you will pour into your business and being as prepared as possible is truly in your best interest. Furthermore, educate yourself on the legalities of starting your own business and seek legal and financial consultation should you need it. Sometimes it is easier to work with a professional that can tell you right away the answers you seek, rather than spending weeks trying to figure it out on your own.

  1. Getting Started:Hiking is like business

A journey of a thousand miles (or even just 2 miles) starts with a single step. Building your business is like starting a hike. When you arrive at the trail head you know that there will be many miles between you and your destination. Excitement and sometimes fear will be an emotion you will feel as you embark on the path to your destination. A hike, depending on your level of fitness and how steep the climb is, you will stop to catch your breath or stop to rest your legs.

Your business is no different. You will meet goals, stop to catch your breath, regroup and then keep going. If you are unsure where to start with your business I suggest that you start by carving out time each and every day to work on your business. This can be as simple as doing research on the internet, reading blogs, finding a community online to bounce ideas off of, or seek mentorship and coaching. I also suggest that you invest in this journey and if you are someone that can learn online, purchase a training course that will help you get started. This is nice because it can save you time and also take a lot of guess work out of it for you. Your time is precious, so be sure to seek help where help in needed! Your family and friends will appreciate this too.

  1. Finding Your Buddies and Support System:

A hike is a lot like running your businessNot only is it fun, but it is also super smart to never hike alone. Hiking with friends or family is an enjoyable experience and can help keep you safe. In nature there are many things that could go wrong. Wildlife encounters, inclement weather and even the risk of injury. So having a buddy can lessen the burden should something negative happen. Plus on the fun side, you will build memories together; you can share stories and most importantly someone to encourage you should you feel too tired or weak to keep going.

Here is a little secret, your support system when you are building your business is one of the secret sauces to your success. I can’t express how much you need to have your support system in place when you decide to embark on this epic entrepreneurial journey. Your support system is the people that will pick you up when you have fallen; these are the people who will cheer you on when you feel like giving up. These are the people who will gather around you to celebrate your goals when you have accomplished them. Business is hard, it can be a lonely place with lots of hurdles along the way, but with a support system by your side anything can be possible.

  1. Being Prepared to Weather Any Storm:

Hayman FireIn the mountains of Colorado (where I live) the weather can change in a matter of minutes. It can be sunny and beautiful, then within an hour it could be thunder snowing. You have to be prepared to weather any storm in the mountains. So, as you embark on this epic metaphorical hike of building your business you should remember that the seasons of success will change.

What does seasons of success mean? As counter intuitive as it may sound, success is temporary! But so is failure. As a veteran online business owner that has helped thousands of businesses build their online presence, I have weathered many storms along the way. Every time I feel defeated or elated, I center myself and understand that it is only a temporary feeling.

I share this not to deter you, but rather to prepare you. Success is a crazy rollercoaster and truly is not for the faint of heart. Tenacity pays off. Consistency pays off. Failure pays off. One day you may feel like giving up, another day you may feel like you’re the master of your universe.   Don’t give up; remember the seasons of success will change and every great leader in all industries have experienced it. Remember the master once was the beginner… trust your journey!

  1. Embracing and Enjoying the Journey:

a Hike is Like BusinessNobody said it was going to be easy…they said it would be worth it. Let it be a mountain in front of you or starting your business building journey, one thing is for certain, it will surely be an interesting adventure and journey.

In the fast paced world that we live in we tend to focus on what we lack or do not have, rather than celebrating the things we do. There will be many days you will find yourself focusing how far you have to go or what you have not accomplished yet. You may beat yourself up about the training you still need, or how your website may not operate perfectly or that you don’t have enough social media followers. It is so easy to focus your energy on what you haven’t done that you forget to embrace exactly where you are right now.

The entire journey is worth embracing, everything from the trials and errors, to the huge accomplishments along the way. Each step you take and each twist and turn or achievement that you encounter on this path is put there to either help you grow, help you learn or help you put everything into perspective. Success is by no means a straight line, but rather full of turns, bumps, sharp curves and more. Allowing yourself to embrace its every last drop, is a true gift you can give to yourself, but to say that it comes easy would be a lie, but oh so worth it!

  1. Celebrating Along the Way:

Hiking is Like BusinessWhat is all the hard work without reward? For some the hike to the summit is the reward that they feel is enough, the breathtaking views, the sense of accomplishment, the burn in their calves. Or maybe you have plans to get an amazing meal or a big tasty beer as soon as you return back to town. I remember, I did a huge and brutal 15 mile hike a few years back and I knew that my reward was going to be a gigantic class of ice water when I returned to town. When I got it I was in heaven and cherished every last cold delicious gulp.

It is no different with your business. Celebrate the big wins of course, but also celebrate the small wins too. All those small wins are just as important as that big goal that you accomplished. There is no way you can achieve a huge leap without a series of steps before it (unless you’re super(wo)man). Those steps are just as important as that moment you jump. Those steps before the leap should be celebrated just as much as the leap itself, because they were a huge reason you were able to make the leap to begin with.

With this same metaphor in mind, remember to celebrate all the steps that occur before whatever the big goal is that you plan to celebrate. I think the best advice one of my mentors ever gave me was “Until further notice celebrate everything!” So I give you the same sage advice… and to take it one step further, find something to celebrate every day. It could be you finished a blog you had been working on, or that you got 20 new likes on your Facebook business page, or you actually ate breakfast, or that you got to the gym before you started the day, whatever it might be, celebrate it in your own unique and happy way. Your mind, body, spirit and your family will thank you for it.

  1. Sharing your Adventure:

Sharing your JourneyI know when I finish a hike, just like I did at the beginning of this blog, I looked forward to sharing it on my facebook and instagram pages with my family and friends. How lucky are we that we live in a time that we can do this with a few clicks of a mouse. With the magic of social media it is so much easier to share precious and adventurous moments.

The same mindset should be applied for your business building journey too. Let it all hang out, the good, the bad, and the ugly. Honestly, when I am looking for inspiration in terms of business or my fitness goals, I never want to be shown the sweet and cute parts. I want to relate, I want to connect and have someone tell me “Yes! It is freaking hard sometimes, but keep going”. When you share your business building experience you have the ability to inspire others that maybe feel defeated or just needed a reminder. I promise your adventure will inspire someone else. There is always someone waiting to hear from you…even if they don’t know it yet.

In closing, remember business is very much like an adventure…where it leads us, we aren’t quite sure, but one thing we know it will be worth it. I highly suggest following your Entrepreneurial spirit down that rabbit hole… What you will find will be one of the best adventures of your life.

Remember, the master always started out as a beginner. One foot in front of the other…baby steps! Your story is bound to inspire someone and I hope that my story has inspired you too. Pass it on.

#Entrepreneur #OnlineBusiness

Why Facebook Groups are Better than Your Facebook Business Page

Facebook page likes should not be a key metric of social media marketing success. Surprised? Most marketers are. Many mistakenly over value the number of page likes, and end up wasting too much time building this number when they should be focused on more effective ways of measuring marketing success.

The Problem with Facebook Page Likes

Facebook is continually decreasing organization’s organic reach, making it harder to reach a sizable audience without paying. As a result, the audience who actually sees your posts is a fraction of your total Facebook audience. Total Facebook page likes, then, provide little insight of the success of your marketing efforts.


fb group1Sure, you want as many followers as possible. But the mere total number of followers does little to reflect your relationship marketing success, which is the driving motivation behind social media marketing. Total page likes show you the number of people willing to connect with your organization, but does little to reflect your effectiveness at actually reaching and connecting with them. Growing your follower count, then, should not be a driving force behind your Facebook marketing efforts.

Granted, consistent posting on Facebook is still a necessary aspect of social media marketing. Organizations still gain marketing benefits from Facebook, but it is weakened by the limited organic reach. Posting from your business page to your followers is an important aspect of reaching your audience, but it should not be the only aspect.

The Better Tactic

Insert Facebook Groups. These see fantastic online reach since they aren’t saddled with the algorithm-driven reach reduction that business pages are. Groups are joined by individuals interested in that topic, so when you post in a group you’re posting to a great targeted audience.

You can join already established groups or create your own, and there are benefits to both.


fb group3Joining an already established group opens you up to getting your organization’s name seen by new contacts, such as leaders in your industry or potential new customers. You can showcase your value to these individuals by answering questions with your expertise or sharing valuable content from your website. Consistent quality posting can translate into new valuable connections.

When you join a group, take some time to familiarize yourself with the group’s tone first. See the general style of writing (formal? casual?), length of post (short and to the point? long and in-depth?), and topics to make sure your posts will match. Be sure to join a few groups and post consistently, rather than joining several but rarely posting. To see the benefits of groups, you’ll need to be active and consistent in them.

In addition to joining relevant groups, you can make your own. The benefit of making your own group is you can reach individuals wanting to connect with your organization more effectively than you can reach individuals from your business page. But you shouldn’t repeat posts from your page in your group since individuals in both will see their newsfeed cluttered with identical content. You can post the same content sparingly, but make sure it’s on different days and worded differently. You want to make sure there is value for individuals to be involved with both your page and your group.

fb group4Measurement of group involvement can be done through a variety of ways, including analyzing engagement on your posts or visits to your site from links posted in the group. Metrics that come from group activity paint a more holistic picture of your marketing success than just page likes, making it a more effective analytic of your social media marketing efforts.

Want to take advantage of Facebook marketing, but need some guidance? Alpine Small Business Solutions is here for you! We’d love to assist with this or any aspect of business building. Reach out with a phone call or email today!